Monitor overdue approvals, scheduled-job health and assigned operational incidents, then track resolution review and department accountability.
SLA operations dashboardSource present · live validation pending
An authenticated operations workspace combines personal approval notices, company escalation analytics and sanitized worker telemetry.
Personal notice filtersSource present · live validation pending
Filter personal in-app notices by read/unread state and type. Mark-all-read affects only the current user.
Company approval SLA policySource present · live validation pending
A company can configure an approval threshold of 1–720 hours. The worker uses company policy unless an operator explicitly overrides it.
Scheduled internal remindersSource present · live validation pending
Open reviews remind their assigned manager; reviewed items awaiting decision notify other eligible independent managers. No automatic approval or reassignment occurs.
Worker run and sanitized failure historySource present · live validation pending
Successful executed runs and qualifying failures are recorded. Early startup errors, process kills and failed log writes may not be recorded.
Company health rules and seven-day trendsSource present · live validation pending
Configure a stale threshold of 15–1440 minutes and failure warnings. Run/failure trends are global operational metadata, not other companies’ business records.
Scheduled health events and admin inboxSource present · live validation pending
A separate health-monitor job opens deduplicated warning events, records recovery and creates internal notices for authorized active company administrators.
Human acknowledgment historySource present · live validation pending
Record who responded to a warning and their note. Acknowledgment does not clear a warning, repair a worker or replay a job.
Health response SLA and incident reportSource present · live validation pending
Configure a 5–1440 minute response target and view a bounded 30-day report based on first acknowledgment during each event lifetime. Historical records use the current policy.
Manual incident assignment, resolve and reopenSource present · live validation pending
Assign an active company user, require a resolution note and enforce supported state transitions. Manual response state stays separate from observed worker recovery.
Recipient-only assignment inboxSource present · live validation pending
Assignment changes and eligible resolve/reopen actions create in-app notices for the assigned active user. Repeated unchanged assignment does not generate another assignment notice.
Independent resolution approvalSource present · live validation pending
A permitted reviewer can approve a resolved incident or reject it with a reason. Self-review is denied; rejection returns the manual workflow to investigation.
Explicit supervisor review permissionSource present · live validation pending
Health resolution review requires a separately granted health.incidents.review permission. Existing supervisors are not granted this automatically; dashboard access still uses company.update.
Department incident mapping and accountabilitySource present · live validation pending
Assign an incident to a department in the same company and report investigating, resolved and historical approval/rejection counts. Assignment is manual; approved/rejected counts can overlap after resubmission.
Reviewer and department reportingSource present · live validation pending
Reviewer decisions have a 30-day summary. The separate department mapping report is bounded and is not represented as a mutually exclusive completion percentage.
Independent uptime monitoringDeployment / integration required
A stopped health-monitor job cannot report its own outage. Cron setup and independent uptime monitoring are deployment work.