FieldProIn development
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Master Super Admin

Platform settings and tenant provisioning. Company-data support access requires explicit audited authorization.

Role accountabilities

What this role is responsible for.

  • Platform configuration and tenant provisioning. Support access to company records only through explicit, time-limited authorization.
  • Work only within assigned company, branch and department scope.
  • Send each record to the next authorized owner; decisions and approvals follow company policy.
Security & data safeguards

What this role can access—and what needs a separate grant.

  • No default browsing of tenant business records. Require step-up verification, reason and audit trail for support access; separate platform administration from tenant ownership.

These are FieldPro security requirements and intended permission boundaries. Actual enforcement depends on implementation, company policy and release validation.

Expertise & module responsibilities

Workspaces connected to this role.

Each module shows what it manages, its process, information in and the records it hands off.

Administration · In development

Super Admin & Company Setup

Set up companies, branches and the responsibilities that keep business data in the right hands.

Module responsibilities & availability

  • Multi-Company ManagementReported Developed (Core)

    Manage separately authorized companies inside the customer portfolio.

  • Branches / Offices / LocationsReported Developed (Core)

    Connect each operating location to its company and assigned managers.

  • Users, Roles & PermissionsReported Developed (Core)

    Assign view, create, edit, approve, export and administration rights explicitly.

  • Department ConfigurationReported Developed (Core)

    Define which teams own requests, records and approvals.

  • System Settings & PreferencesReported Developed (Core)

    Keep business configuration tied to the selected company.

  • Activity Logs & Audit TrailReported Developed (Core)

    Review important changes and the responsible actor.

  • Data Backup & RestoreReported Developed (Core)

    Protect company data with authorized backup and recovery procedures.

  • Email / SMS / WhatsApp SettingsReported Developed (Core)

    Configure the relevant provider and company notification identity.

  • Security & Two-Factor AuthenticationReported Developed (Core)

    Scope authentication and sensitive account controls to authorized users.

  • Custom Fields & WorkflowsReported Developed (Core)

    Configure business-specific fields and approval paths.

  • Company and branch structureIn development
  • Granular view, create, edit, approve, delete, export and manage permissionsIn development
  • Explicit, audited authorization for support accessIn development
  • Company-scoped records and shared servicesIn development
  • List and revoke employee invitationsSource added

    Company/account-scoped invitation listing and pending-invite revocation require active Customer Super Admin authorization.

  • Invite-based registration foundationSource added / incomplete

    Invitation-token validation creates an inactive account; verification must precede membership, role access or login.

  • Verified employee activationPlanned / integration required

    Email delivery and mailbox-control verification, abuse controls and registration page remain pending.

  • Employee invitation listing and pending-invite revocationPreviously documented scope

    Retained from the earlier FieldPro scope; release availability is reviewed separately.

  • Invite-based inactive account registration foundationPreviously documented scope

    Retained from the earlier FieldPro scope; release availability is reviewed separately.

Process, inputs & handoffs

Process

  • Provision company
  • Define branch structure
  • Assign department roles
  • Review access

Information received

  • Company structure
  • Authorized administrators

Records or handoffs produced

  • Company workspace
  • Role and permission matrix

Open full module details →

Role permissions and assigned module responsibilities are set by the company.
Start with your business

Map your teams.
Connect your workflow.

Explore the departments and handoffs that match your operation, then prepare a product enquiry around your company structure.

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