Role profile / Department

Warehouse Admin

Stock reservation and warehouse dispatch within assigned scope.

Role accountabilities

What this role is responsible for.

  • Reserve stock for approved orders, prepare dispatch and record the transport handoff.
  • Work only within assigned company, branch and department scope.
  • Send each record to the next authorized owner; decisions and approvals follow company policy.
Security & data safeguards

What this role can access—and what needs a separate grant.

  • Assigned warehouse/branch stock only. No order approval or accounts payment rights by default; log stock adjustments, dispatch confirmation and exceptions.

These are FieldPro security requirements and intended permission boundaries.

Operational sequence

Where this role enters the workflow.

4

Stock Reservation

Reserve the stock for the approved order.

Typical owner: Warehouse
5

Warehouse Dispatch

Prepare the dispatch and record the transport handoff.

Typical owner: Warehouse Admin
6

Transport

Assign the delivery to an individual driver or rider.

Typical owner: Transport Admin

Each company sets its own owners, branch limits and approvals.

Expertise & module responsibilities

Workspaces connected to this role.

Each module shows what it manages, its process, information in and the records it hands off.

Operations

Warehouse & Stock

Connect approved orders with stock reservation, warehouse preparation and a traceable dispatch handoff.

Module responsibilities & availability

  • Multiple Warehouses & LocationsAvailable

    Keep stock records tied to their company warehouse and location.

  • Stock In / OutAvailable

    Record authorized inventory movements and source references.

  • Goods Receipt (Local & Import)Available

    Receive goods against the relevant local or import record.

  • Delivery / DispatchAvailable

    Prepare and confirm authorized stock dispatch.

  • Stock TransferAvailable

    Move inventory between permitted locations with traceability.

  • Stock AdjustmentAvailable

    Require an approved reason and audit for inventory corrections.

  • Batch & Serial Number TrackingAvailable

    Trace goods using assigned batch or serial identifiers.

  • Expiry Date ManagementAvailable

    Track applicable product expiry dates and exceptions.

  • Stock Reports & ValuationAvailable

    Review balances and valuation using configured costing rules.

  • Integration with Sales, Purchase & ProductionAvailable

    Link stock handoffs only where the operating workflow is enabled.

  • Approved-order handoffAvailable
  • Stock reservation stageAvailable
  • Warehouse dispatch coordinationAvailable
  • Links between booked orders, stock and transportAvailable
Process, inputs & handoffs

Process

  • Receive approved order
  • Reserve stock
  • Prepare warehouse dispatch
  • Hand over to transport

Information received

  • Approved order
  • Available stock information

Records or handoffs produced

  • Reservation record
  • Dispatch handoff

Open full module details →

Operations

Purchase Management

Coordinate purchasing needs with authorization, warehouse receipt and the related accounts handoff.

Module responsibilities & availability

  • Supplier ManagementAvailable

    Maintain authorized suppliers and purchasing context.

  • Purchase RequisitionsAvailable

    Route an internal buying request to the responsible approver.

  • Purchase OrdersAvailable

    Issue authorized orders against approved procurement needs.

  • Goods ReceiptAvailable

    Link received quantities to purchase and warehouse records.

  • Purchase InvoicesAvailable

    Send supplier invoices through assigned finance review.

  • Supplier ReturnsAvailable

    Track the stock and accounting effects of an authorized return.

  • Approval WorkflowsAvailable

    Apply company-specific procurement approval responsibilities.

  • Purchase ReportsAvailable

    Review permitted supplier, order and purchasing summaries.

  • Integration with Warehouse & AccountsAvailable

    Reconcile order, receipt and supplier-finance handoffs.

  • Purchase requests within the agreed business scopeAvailable
  • Role-based review and approvalAvailable
  • Supplier and purchasing informationAvailable
  • Connections to receiving and financeAvailable
Process, inputs & handoffs

Process

  • Raise purchase need
  • Review and approve request
  • Coordinate receipt
  • Pass records to accounts

Information received

  • Purchase need
  • Authorized request

Records or handoffs produced

  • Procurement record
  • Receiving and finance handoff

Open full module details →

Operations

Transport & Dispatch

Make the movement from warehouse dispatch to individual driver or rider assignment understandable.

Module responsibilities & availability

  • Warehouse-to-transport handoffAvailable
  • Individual driver and rider assignmentAvailable
  • Delivery progress and exception coordinationAvailable
  • Accounts handoff after delivery reviewAvailable
Process, inputs & handoffs

Process

  • Receive dispatch handoff
  • Assign driver or rider
  • Coordinate delivery
  • Review completion or exception

Information received

  • Dispatch details
  • Authorized delivery assignment

Records or handoffs produced

  • Transport assignment
  • Delivery status

Open full module details →

Administration

Branch Management

Connect each branch, its manager, supervisors and departments to the company workspace with clearly assigned access.

Module responsibilities & availability

  • Branch directory and company-to-branch structureAvailable
  • Branch Manager and Supervisor assignments with explicit responsibilitiesAvailable
  • Branch-scoped HR, CNC, Accounts, Warehouse and Transport workspacesAvailable
  • Sales teams, order bookers and assigned riders connected to their branchAvailable
  • Branch-level workflow visibility and authorized exception escalationAvailable
  • Company-wide oversight only for users assigned the relevant cross-branch rightsAvailable
Process, inputs & handoffs

Process

  • Define the company and its branches
  • Assign the Branch Manager, supervisors and department teams
  • Set record visibility and approval rights for each branch
  • Follow orders, stock, dispatch and delivery within the assigned scope
  • Escalate exceptions and review authorized branch summaries

Information received

  • Company and branch structure
  • Employee and department assignments
  • Configured access and approval policies
  • Branch orders, stock and delivery records

Records or handoffs produced

  • Branch workspace and responsibility map
  • Department handoffs with branch context
  • Authorized branch summaries and exception queues

Open full module details →

Global Trade

Global Import & Export

Coordinate international trade from counterparties and contracts through country documents, customs, shipments and finance handoffs.

Module responsibilities & availability

  • Import / Export / Re-export / TransitAvailable

    Classify the trade movement and its required workflow.

  • Supplier & Buyer ManagementAvailable

    Connect counterparties to the relevant international transaction.

  • International Sales ContractsAvailable

    Keep authorized contract records linked to the trade transaction.

  • Shipment ManagementAvailable

    Link shipments, documents and operational milestones.

  • Incoterms 2020 SupportAvailable

    Capture the selected Incoterm and relevant responsibilities for the transaction.

  • Country-wise Document ChecklistAvailable

    Use configured origin/destination requirements for the selected workflow.

  • Customs Clearance TrackingAvailable

    Record clearance steps, documents and authorized status updates.

  • Trade Finance (LC, Remittance, etc.)Available

    Link the transaction to its authorized finance workflow.

  • Landed Cost CalculationAvailable

    Connect shipment charges and allocations to the costing workspace.

  • Integration with Warehouse & AccountsAvailable

    Carry goods-receipt, cost and ledger references across the trade workflow.

Process, inputs & handoffs

Process

  • Define movement and counterparties
  • Record the contract and selected Incoterm
  • Prepare the country document checklist
  • Coordinate shipment and customs progress
  • Handoff receipt, costs and finance records

Information received

  • Trade transaction
  • Counterparty and goods details
  • Origin and destination

Records or handoffs produced

  • Trade record
  • Document checklist
  • Shipment and finance handoffs

Open full module details →

Global Trade

Logistics & Shipment Tracking

Plan shipments and container bookings, with provider-dependent vessel positions, carrier events, ETA and delivery history.

Module responsibilities & availability

  • Shipment PlanningAvailable

    Organize the movement, schedule and assigned shipment responsibility.

  • Container & Booking ManagementAvailable

    Link container identifiers, bookings and shipment references.

  • Bill of Lading / Air WaybillAvailable

    Associate transport documents with their specific shipment.

  • Vessel / Flight DetailsAvailable

    Store the assigned carrier movement and available references.

  • Port & Terminal InformationAvailable

    Record the relevant loading, discharge and terminal context.

  • Live Ship & Container TrackingComing soon
  • Shipment Milestones & ETAAvailable

    Follow reported milestones and estimated arrival updates.

  • Delay Alerts & NotificationsRequires provider setup

    Route configured delay events and supported exceptions through authorized notification services. Provider events and notification-channel integration remain required.

  • Demurrage & Detention TrackingAvailable

    Track relevant charge periods, exceptions and supporting records.

  • Integration with Global Trade ModuleAvailable

    Keep shipment status and documents linked to the trade transaction.

  • Track by Container No. / B/L No. / Booking No.Requires provider setup

    Locate the authorized shipment using a supported reference.

  • Live Vessel Location (AIS)Requires provider setup

    Planned authorized AIS/provider connection; availability depends on feed and permissions.

  • Shipping Line Container EventsRequires provider setup

    Ingest supported carrier/container milestone events with their source.

  • Port of Loading / Discharge InformationRequires provider setup

    Connect the movement to its relevant loading and discharge context.

  • Estimated Time of Arrival (ETA)Requires provider setup

    Show sourced estimates and retain update context.

  • Shipment Milestones & Status HistoryRequires provider setup

    Retain reported movement events and their chronology.

  • Container Details (Type, Size, Seal No.)Requires provider setup

    Record container specifications and relevant seal identifiers.

  • Vessel Schedule & Route MapRequires provider setup

    Display sourced schedule and route information when integrated.

  • Transshipment DetailsRequires provider setup

    Record intermediate handling/movement legs and their references.

  • Delivery ConfirmationRequires provider setup

    Connect authorized delivery outcome to the shipment record.

  • Integration with Shipment RecordsRequires provider setup

    Keep tracking and its source references tied to the right company shipment.

Process, inputs & handoffs

Process

  • Create shipment and booking
  • Record container and transport documents
  • Connect an authorized tracking source
  • Review milestones, ETA and delay events
  • Record delivery outcome

Information received

  • Booking/container/B/L references
  • Carrier or tracking source
  • Shipment plan

Records or handoffs produced

  • Shipment timeline
  • ETA and exception view
  • Delivery and trade linkage

Open full module details →

Global Trade

Claims, Returns & Insurance

Track cargo damage, quantity discrepancies, insurance/supplier/carrier claims and authorized return or re-export handoffs.

Module responsibilities & availability

  • Damaged Cargo ClaimsAvailable

    Record damage, supporting evidence and the responsible claim party.

  • Shortage / Excess ClaimsAvailable

    Track received-versus-declared quantity discrepancies.

  • Insurance Claim TrackingAvailable

    Link insurer references, documents and reported claim status.

  • Supplier / Carrier ClaimsAvailable

    Route a claim to the relevant supplier or carrier.

  • Return Shipment (RMA)Available

    Manage the authorization and movement of a return shipment.

  • Re-export ManagementAvailable

    Link an eligible return movement to the relevant re-export workflow.

  • Claim Settlement HistoryAvailable

    Retain decisions and verified settlement references.

  • Document UploadsAvailable

    Allow only the evidence and formats required by the claim workflow.

  • Integration with Global TradeAvailable

    Connect claims to their original goods, shipment and trade records.

Process, inputs & handoffs

Process

  • Register damage or discrepancy
  • Attach relevant claim evidence
  • Identify supplier/carrier/insurer responsibility
  • Review return/re-export if applicable
  • Record verified settlement and handoff

Information received

  • Shipment/goods record
  • Claim evidence
  • Return authorization

Records or handoffs produced

  • Claim timeline
  • Return/re-export linkage
  • Settlement and finance references

Open full module details →

Control

Document Center

Keep business documents, templates, versions and approvals inside the departments and workflows that require them.

Module responsibilities & availability

  • Department-wise Document StorageAvailable

    Limit document categories and access to the departments that need them.

  • Upload, View, DownloadAvailable

    Use authorized file handling for the linked business record.

  • Print / Save as PDFAvailable

    Provide a print/PDF option where the specific document type supports it.

  • Document TemplatesAvailable

    Enable the right templates for the relevant department and workflow.

  • Version HistoryAvailable

    Retain the document version associated with an approval or change.

  • Document Approval WorkflowAvailable

    Route the chosen version to assigned reviewers.

  • Audit TrailAvailable

    Track sensitive document access and lifecycle actions.

  • Search & FiltersAvailable

    Find authorized files by their record and metadata.

  • CSV ExportAvailable

    Export permitted document-list metadata when the workflow requires it.

  • Integration with All ModulesAvailable

    Attach supported documents contextually; no universal document menu or format grant.

  • Connected Office Mail file governanceAvailable

    Private Office Mail attachment storage, hold/review and recovery workflows are documented in their own modules. They do not implement versioning or governance for every Document Center record.

Process, inputs & handoffs

Process

  • Open the linked business workflow
  • Choose an allowed document type
  • Upload or prepare the relevant version
  • Route required approval
  • Retain permitted access and export history

Information received

  • Business-record context
  • Allowed template/file type
  • Department permission

Records or handoffs produced

  • Versioned document
  • Approval and access history
  • Context-appropriate print or export

Open full module details →

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