Home & Decor

Warranty & After-sales

Warranty cards and service tickets: know at once whether a repair is under warranty and close every visit with the work done.

Customer CareTechnician

What it is designed to manage

  • Warranty cards with start, months and valid-until date
  • Expired warranties marked automatically
  • Service tickets with visit and technician
  • Under warranty — yes or no
  • Charge when not under warranty
  • Work done recorded
FieldPro Warranty & After-sales
Features

Everything included in this module.

  • Instant warranty checkAvailable

    The ticket shows whether the product is still under warranty.

  • Clean closureAvailable

    A ticket is resolved only with the work done written.

Related role applications.

Each person only sees the modules and records their role allows.

A practical view of the process

How the work moves.

01

Customer reports a problem

02

Warranty is checked

03

Visit is scheduled

04

Repair done and recorded

05

Ticket closed

Information coming in

  • Warranty cards
  • Customer complaints

Records & handoffs coming out

  • Service history
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