Company Super Admin App
Company setup, delegated rights and business-wide oversight.
View application purpose →Web & mobile appAdministration
Company Email & Mailboxes
Manage company mail domains, mailbox requests and provider-confirmed status through an authorized Company Email dashboard.
What it is designed to manage
- Company-scoped mail domains and mailbox records
- Validated mailbox-name provisioning requests
- Mailbox request and status dashboard
- Provisioning event history and provider confirmation
- Company-specific incoming and outgoing email direction
- Automated provisioning through an authorized mail provider
- Company domain ownership challenge
- Per-mailbox read and send delegation
- Unsent drafts and outbound queue
- Stored inbox and trusted inbound foundation
- Secure SMTP transport adapter
- Bounded retry and ambiguous outcomes
- Incoming / outgoing mail
Features
Everything included in this module.
- Company mail data and validated requestsAvailable
Company domains, mailboxes, provisioning events and a company-bound mailbox-request service are recorded.
- Company Email dashboardAvailable
Responsive domain/mailbox/status/request interface uses authorized backend routes and does not expose provider credentials.
- Automated mailbox provisioningRequires provider setup
Connect the authorized domain and cPanel/mail provider, then confirm mailbox existence before activation.
- Incoming / outgoing mailRequires provider setup
- Portfolio-wide company listingRequires provider setup
Reconcile the new account/company portfolio with legacy company permissions before relying on the dashboard.
- Company domain ownership challengeAvailable
Create a DNS TXT challenge with a 24-hour validity and verify the registered company domain. Domain verification does not itself create a mailbox.
- Per-mailbox read and send delegationAvailable
Company administrators assign mailbox-specific read/send grants. Draft creation and stored inbox access follow the corresponding mailbox ACL.
- Unsent drafts and outbound queueAvailable
Create a draft and queue it using authorized mailbox access. Queued is distinct from sent or delivered.
- Stored inbox and trusted inbound foundationAvailable
Read stored headers/body with mailbox ACL. A trusted connector importer has tenant checks, message-ID deduplication and per-mailbox sync state; automatic IMAP sync is not connected.
- Secure SMTP transport adapterRequires provider setup
A callable encrypted SMTP adapter and credential-reference validation are present. The existing worker remains disabled for live sends until provider/ownership checks and staging integration are completed.
- Bounded retry and ambiguous outcomesAvailable
Operator requeue and retry foundations avoid automatically repeating ambiguous SMTP outcomes. SMTP acceptance is not proof of inbox delivery.
Permissions & security requirements.
- Mailbox operations require authorized company context; client-entered company IDs do not grant access.
- Provider credentials remain server-side; domain ownership and reserved names must be checked.
- Requests need retry/idempotency controls and audit events; provider activation must be confirmed before showing active status.
Related role applications.
IT Support App
Assigned support tickets, assets and approved assistance responsibilities.
View application purpose →Web & mobile appEach person only sees the modules and records their role allows.
A practical view of the process
How the work moves.
01
Select an authorized company and verified mail domain
02
Request a validated mailbox name
03
Queue provisioning using company-bound context
04
Authorized worker requests provider provisioning
05
Activate only after provider confirmation
06
Connect company inbox and outbox through configured mail services
Information coming in
- Authorized account/company context
- Verified mail domain
- Mailbox name request
- Secured provider credentials
Records & handoffs coming out
- Mailbox request and status record
- Provisioning events
- Provider-confirmed activation when integrated
Connected departments
